Frequently Asked Questions

Do I need a doctor’s referral to see Mr Callan?

This is recommended, although not always required. If your consult is for a medical reason and you know any surgery required carries item numbers then definitely yes. Cosmetic procedures generally do not require referrals but if in doubt feel free to check with us first. If you have a good relationship with your GP and are happy for him or her to know about your intentions, it is probably a good idea to get one anyway. That way your GP can be kept in the loop regarding any additional treatment or surgery you may undergo.

Pip breast implant recall- should I be worried?

Mr Callan has never used PIP implants. Rest assured your implants are not implicated and are deemed safe.

How do I go about making an appointment?

Once you have a doctor’s referral or have decided you wish to see us, call our rooms on 5222-2440 to speak to Matt or one of our nurses who will make an appointment for you. If it is for a cosmetic reason , one of our nurses will speak with you either at the time of booking or call you afterwards. This is to introduce ourselves, confirm your reason for coming to see us and then send appropriate literature and costings for relevant surgery. We find if our patients have had some information and pre- reading before they come to see us, they are much better informed and get more benefit from the consult.

Once we have determined your requirements, we send out the relevant information, an introduction letter and a questionnaire. We ask you to complete all relevant forms prior to the appointment and send back in as soon as possible.

We do occasionally have cancellations and can sometimes offer an earlier appointment time if we have received your paperwork.

What does the surgery fee include?

Mr Callan’s fee includes the cost of your surgery and your post op care for a minimum of one month for skin cancers and hand surgery and for 3 months for our cosmetic patients. Should you require immediate return to theatre for emergency reasons or revision for medical reasons this is usually covered in the initial fee.

What can I expect at an appointment?

Our appointments are designed to be all about our patients. We are here for you. We see our role as being able to provide you with information to help you make a decision that is right for you.

On the day Mr Callan will perform a physical examination, he will provide you with an honest assessment of your condition and discuss with you some options for treatment. We will talk with you about what you hope to achieve, your expectations and can show you photos of results in similar patients. There is no pressure to make decisions on the day.

Will I have scarring after (cosmetic) surgery?

All surgery results in incision lines. The type of scar you form depends mainly upon the individual’s own healing properties. Certain skin types may form thicker scars and the area on the body can also be a predictor of scar visibilty. The chest and the back can be areas which are more likely to form raised larger scars. It must be remembered that in order to improve or remove something there must be a trade-off such as a scar. You must consider when deciding whether or not to have surgery if the potential for scarring will affect your decision.

Do I need private health insurance?

Yes, private health insurance is definitely recommended for all hospital procedures. Health insurance can cover theatre and hospital expenses for surgeries that carry item numbers. For purely cosmetic procedures even though private insurance does not cover initial surgery, it often does should a return visit to theatre be required for medicinal reasons.

How long do I need to wait for an appointment?

Depends on what you wish to see Mr Callan for. Generally cosmetic appointments have between a 2-3 week wait. Hand surgery patients may have 2-4 week wait , urgent skin appointments asap and non urgent skin conditions can be 3-4 months. Injectable treatment appointments we offer most days and can usually accommodate within a day or two.